Privacy Policy

Introduction
This Privacy Policy outlines how M/S. SRI RAM SIDD PVT LTD (we, us, or our) collects, uses, discloses, and protects the personal information of subscribers (you or your) who access our healthcare services through our website. We are committed to safeguarding your privacy in compliance with the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, The Digital Personal Data Protection Act, 2023 and other applicable laws.

Information We Collect
We may collect the following types of personal data: –
– Personal Identification Information: Name, contact details, date of birth and other identifying information.
– Sensitive Personal Data: Health records, medical history and any other information related to your physical or mental health.
– Financial Information: Banking details, credit card information and payment history for the services rendered.

Purpose of Data Collection
We collect your personal data for the following purposes:
– Provision of Services: To solicit & facilitate the booking and provision of healthcare services.
– Billing and Payments: To process payments, manage billing and store records.
– Health Management: To maintain and manage your health records and treatment plans.
– Communication: To communicate with you regarding your appointments, health updates and other relevant information.

Disclosure of Information
We may share your personal data under the following circumstances: –
– With Your Consent: We will obtain your explicit consent before sharing your sensitive personal data.
– Legal Compliance: We may disclose your information if required by law or in response to any valid requests by public authorities.
– Service Providers: We may share your information with third-party service providers who assist us in delivering our services, provided they adhere to strict confidentiality obligations.

Security Measures
We implement reasonable security practices and procedures to protect your personal data from unauthorized access, use, or disclosure. This includes:
– Encryption of sensitive data during transmission.
– Regular security audits and assessments.
– Access controls to limit data access to authorized personnel only.

Retention of Data
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Upon expiration of the retention period, we will securely delete or anonymize your data.

Your Rights
You have the following rights regarding your personal data: –
– Access: You can request access to the personal data we hold about you.
– Correction: You can request correction of any inaccurate or incomplete data.
– Deletion: You can request deletion of your personal data, subject to legal obligations.
– Withdrawal of Consent: You can withdraw your consent for data processing at any time.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically for any updates.

Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at mandadis347@gmail.com or reach us at address 16-2-751/55/36, SBH Colony, GA 2, Beside Srinivasa Community Hall, Gaddiannaram, P&T Colony (P.O.), Hyderabad, Telangana 500060.

Conclusion
By using our website and services, you consent to the collection and use of your personal data as described in this Privacy Policy. We are committed to protecting your privacy and ensuring the security of your personal information.

Updated on: 03-01-2025