Terms of Use

1. Title and Introduction:
1.1. Description of the Service: M/S. SRI RAM SIDD PVT LTD operates a web-based platform designed for the facilitation of health care services, which includes, but is not limited to sample collection, consultations and health assessments. The platform promotes efficient and timely interactions between subscribers and health care providers, thereby ensuring effective service delivery.

1.2. Introduction: This document delineates the terms of use that govern the https://www.sriramsidd.com/ website for end users and beneficiaries. By accessing and utilizing the website, users hereby consent to adhere to these terms.

2. Acceptance of Terms:
2.1. Agreement to Terms: By utilizing the website and its associated services, you (hereinafter referred to as User) acknowledge and agree to be bound by these terms of use (hereinafter referred to as the Terms). You affirm that you have read and comprehended these Terms prior to accessing the website and its services and agree to the Terms by clicking “I Agree”.

2.2. Legal Capacity: User represents and warrants that they are of legal age (18 years or older) and possess the legal capacity to enter into binding contracts and provide informed consent.

2.3. Consent for Data Usage: By utilizing the website and services, User consents to SRI RAM SIDD, processing their provided information for purposes of service enhancement, development and analysis, in accordance with the Privacy Policy.

2.4. Updates to Terms: SRI RAM SIDD PVT LTD reserves the right to amend or modify these Terms and the Privacy Policy. Any amendments will be published on the SRI RAM SIDD PVT LTD website (https://www.sriramsidd.com/) and continues use of the website or services shall constitute acceptance of the revised terms.

2.5. Non-Acceptance of Terms: Should User disagree with the terms, they are advised to communicate their dissent and refrain from utilizing the website.

3. User Eligibility:
3.1. Authorized Use: User agrees to utilize the website solely for the purpose of booking or viewing the services and offers and only all other purpose authorized by the SRI RAM SIDD PVT LTD by remitting the requisite service fee/subscriber fee as per the accepted offer.

3.2. Compliance with Laws: Company acknowledges that they have procured all necessary licenses to run the business in online and offline mode and Users agree to utilize the website for lawful purposes in compliance with applicable laws, including the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, The Digital Personal Data Protection Act, 2023.

3.3. Access Rights: Any individual with the User’s personal information & permission may access the website unless expressly restricted by the company.

3.4. Legal Compliance: The usage of the website is subject to the Information Technology Act, 2000 and other pertinent laws of the jurisdiction. Company agrees to comply and User agrees to oblige with these laws while utilizing the website.

3.5. Unauthorized Use: Individuals or companies unauthorized by the User and individual blocked by the company are prohibited from accessing the website. Any unauthorized usage shall be the sole responsibility of the User, thereby absolving SRI RAM SIDD PVT LTD of any liability.

4. User Responsibilities:
4.1. General Responsibilities: The User entity shall bear sole responsibility for:

4.1.1. Ensuring authorized access to the website.

4.1.2. Adhering to the terms of use.

4.1.3. Not altering the website’s code.

4.1.4. Utilizing the website for lawful purposes.

4.1.5. Providing accurate information to facilitate optimal service performance.

4.2. Violation Consequences: Any violations may result in the termination of services and SRI RAM SIDD PVT LTD shall bear no liability for any consequences arising from User violations. The Company also reserves its right to prosecute the violator for any loss or damage.

5. Intellectual Property Rights:
5.1. Ownership: The content of the website, including but not limited to text, images, designs, etc., is protected under copyright and intellectual property laws.

5.2. Ownership Acknowledgment: User acknowledges that all intellectual property rights in the website content are owned by SRI RAM SIDD PVT LTD or its affiliates.

5.3. Restrictions: User agrees not to copy, reproduce or modify any content from the website.

5.4. Title Transfer: These Terms do not confer any intellectual property rights in the website content to the User.

6. Privacy Policy:
6.1. Privacy Policy Link: Users are encouraged to refer to the Privacy Policy for information regarding data usage. (Privacy Policy)

7. Updates and Modifications:
7.1. Service Updates: SRI RAM SIDD PVT LTD may update the website to enhance features or to comply with legal requirements time to time.

7.2. Impact of Modifications: Modifications may affect the functionality of the website or the applicability of services.

7.3. Notification: Users will be notified of updates and acceptance of the updated terms is required for continued use.

8. Termination:
8.1. Right to Terminate: SRI RAM SIDD PVT LTD reserves the right to suspend or terminate User rights under these Terms in the event of non-compliance or if a threat to the website is suspected.

8.2. Liability Disclaimer: SRI RAM SIDD PVT LTD shall not be liable for any costs or damages resulting from the suspension or termination of services.

8.3. Grounds for Termination: Termination may occur due to breaches of any individual, multiple or a combination of clauses.

8.4. User Termination: User may terminate the license by ceasing subscription payments, thereby absolving SRI RAM SIDD PVT LTD of any liability upon termination.

9. Refund Policy:
9.1. Cancellation of Service: Users may cancel services only prior to initiation of the service. Refunds will not be issued for cancellations made after the commencement of service.

9.2. Delay or Incorrect Report: Refunds may be issued in instances of service delays attributable to SRI RAM SIDD PVT LTD or if an erroneous report is generated.

9.3. Exclusion of GST: No refunds shall include the Goods and Services Tax (GST) already remitted to the Government.

10. Disclaimers:
10.1. Disclaimer of Warranties: The services are provided on an as is basis. Any change like addition of service may be conveyed to the company through its proper channel. Company is not liable for any service addition directly conveyed to service provider (Personnel) without information, intimation or permission from the company.

10.2. Limitation of Liability: SRI RAM SIDD PVT LTD shall not be liable, under vicarious liability, for any damages arising from modifications in the service request without informing the company, done directly through the personnel attending the service. Certain consumer guarantees may apply as per applicable legislation.

10.3. Risk Acknowledgment: User acknowledges that the use of the service is at their sole risk.

11. Governing Law and Dispute Resolution:
11.1. Governing Law: These Terms shall be governed by and construed in accordance with the laws of India.

11.2. Grievance Handling: Users are encouraged to address any grievances through the contact details provided in clause 12.

11.3. Jurisdiction: All disputes arising under these Terms shall be subject to the jurisdiction of the courts located at the Registered address of SRI RAM SIDD PVT LTD, which is Hyderabad, Telangana.

12. Contact Information:
12.1. Contact Details: For inquiries or complaints, please contact SRI RAM SIDD PVT LTD at mandadis347@gmail.com or +91 82 912 95 201.

13. Effective Date and Updates:
13.1. Effective Date: These Terms shall become effective upon User acknowledgment.

14.Conclusion:
14.1 SRI RAM SIDD PVT LTD appreciates the User’s agreement to these Terms and is committed to providing optimal services. SRI RAM SIDD PVT LTD looks forward to ensure a positive user experience and is dedicated to addressing any uncertainties promptly.

Updated on: 03-01-2025